October is both National Chiropractic Health Month and National Physical Therapy Month, which makes this a good week to write something specifically for the practitioners on this list.
A fair number of you are already using inHarmony in your practices — in adjustment rooms, PT clinics, massage studios, recovery lounges, med spas. Some of you have been doing it for years. And what I've learned from those conversations is that the practitioners getting the most out of it aren't necessarily the ones with the best equipment setup. They're the ones who thought carefully about where it sits in the visit.
So that's what this is about. Not the technology — the room, the sequence, and the handoff.
The Question I'd Start With
Before anything else: what do you want your client to feel when they leave?
Not clinically. Experientially. Most practitioners can answer the clinical question immediately and then pause on this one, and I think that pause is worth sitting with.
Because a client's memory of a visit is rarely built from the technical work you did. It's built from how the room felt, whether they were rushed, what happened in the minutes on either side of the actual treatment. Those minutes are usually the least designed part of a visit and the most remembered.
That's where this tends to fit best.
Before or After?
The most common question I get from practitioners is whether to use it before the hands-on work or after. There's no universal answer, but there is a pattern.
Before works when a client arrives wound up, guarded, or bracing. Someone who comes in from traffic, straight from work, already tense about the appointment is a harder client to work with. Time spent letting them settle first isn't lost — it usually makes the work that follows easier.
After works when the visit itself is the intense part. If someone has just been through something demanding, giving them a quiet stretch before they walk back into their day changes how the whole visit lands in their memory.
In chiropractic settings, where visits are often short and frequent, I most often see it used before. It gives a client a consistent ritual that makes each visit feel like more than a quick stop.
In PT and rehab settings, where visits are longer and run over weeks, I see it used both ways — and often as something the client comes to look forward to, which matters enormously for adherence over a long course of care.
The honest answer is that you'll know within a few weeks which way works in your practice. Pick one, run it consistently, and pay attention.
The Room Matters More Than People Expect
A few things I've noticed across a lot of practice setups.
Give it its own space if you can. Not necessarily a separate room — a corner, a partitioned area, anywhere that isn't the middle of the traffic flow. The experience changes significantly when someone isn't hearing the front desk.
Lower the lighting. This costs nothing and does more than almost anything else. Overhead fluorescents tell the body it's the middle of a workday. A lamp tells it something different.
Decide what happens with their phone. Not a rule you enforce — just something you address out loud, once, warmly. "You can leave that with your things." Most people are relieved to be given permission.
Leave a buffer on the back end. The worst version of this is a beautifully settled client being briskly told their time is up. Build in a minute or two.
Introducing It to Someone Who's Never Felt It
This is the part practitioners ask me about most often, and my advice is probably the opposite of what you'd expect.
Say less than you think you should.
The instinct is to explain — frequencies, how the transducers work, what vibroacoustic therapy is. I understand the instinct. But a long explanation sets up an expectation, and an expectation gives someone something to measure against. Now they're evaluating the experience instead of having it.
What works better is something short and plainly descriptive. "You're going to feel the sound, not just hear it. You don't have to do anything. I'll come back in twenty-two minutes."
Then leave.
And don't interrupt. We never check in mid-session, and I'd strongly encourage you not to either. Asking someone whether they're relaxed gets you the answer they think you want, and the act of answering pulls them straight out of the state you were asking about. One question undoes ten minutes of settling.
Afterward
How you handle the first minute after is worth thinking about.
Don't ask "how was that?" immediately. People need a moment to come back, and asking them to evaluate it right away forces them to produce an opinion before they've registered the experience.
Give them a beat. Let them sit up on their own time. If they want to talk about it they will, and what they say unprompted will tell you far more than anything you could have asked.
Some people will have a lot to say. Some will say almost nothing and then book again. Both are good outcomes.
On Session Length
Our sessions run 11, 22, 33, and 44 minutes, and in a practice setting I'd point you toward 22 wherever your schedule allows it.
Eleven is genuinely useful when it's what the appointment can accommodate — far better than skipping it. But 22 is consistently where I see people get past settling in and into the deeper part of a session. If you're fitting this into a busy day and can only offer 11, do that. If you can build your schedule around 22, do that instead.
What I'd Actually Suggest
If you're using inHarmony in your practice and want to get more out of it, start with one thing: pick a consistent placement in the visit and hold it for a month.
Not both. Not situationally. One placement, every client, for four weeks. You'll learn more from that than from any amount of adjusting week to week, and your clients will start to anticipate it, which is its own kind of value.
Come Talk to Me
This is genuinely my favorite part of the job.
If you're a practitioner and you want to talk through room setup, sequencing, how to introduce it to a hesitant client, or whether a different configuration would serve your practice better — call me. Not a sales conversation. I like this stuff and I like talking to people who do it every day.
And if you've found something that works well in your practice that I haven't mentioned here, I'd genuinely like to hear it. Most of what I know came from practitioners telling me what they figured out on their own.
inHarmony products are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences vary.
