Which inHarmony product is right for me?
To decide which product is right for you, please consider how you are going to use our technology. The inHarmony Sound Lounge is our flagship product; designed as a stand alone modality. The inHarmony Practitioner 2 and inHarmony Massage Table are both designed to augment body work, massage therapy, chiropractic or any modality with which you would like a flat surface. The inHarmony Meditation Cushion is built specifically for Mindfulness and Meditation.
Do you offer a guarantee/return policy?
We have a 30 day return policy, no questions asked. We stand behind our product and we do not want anyone to have our technology that does not love it and find value in it. We do not get many returns. Due to the cost of shipping, we do ask our clients to cover the return shipping to our warehouse. We do waive this in select scenarios. We'd love to hear from you.
What do I need to setup and troubleshoot my inHarmony products?
Right on the product page you'll find easy to follow videos showing you exactly how to set up each product. Additional resources are offered in our "Get Started" guide linked in the "Support" menu above, the footer and through a QR code sent with each device. To round it out, we're pretty much available day or night, week day or weekend to help you get set up. Really, when your'e using our tech, we want to be available. We're excited to work with you.
How can I become and inHarmony affiliate?
Look for the "Affiliate" menu at the top of our website on desktop or in the menu on mobile. Click the link that says "Become an Affilaite". Fill out the form and follow the quick steps we ask you to complete.. that's it. We're excited to work with you!
What is inHarmony Music Meditations App?
The inHarmony Music Meditations App enhances your experience with tailored, original music meditations. Stream or download our curated vibroacoustic therapy sessions to complement your journey towards relaxation, whether through our furniture or your own headphones or speakers. Learn more on our "App" page linked in our main menu.
Where do you ship?
Anywhere in the world from Vista, CA. We quote real time shipping rates through our website. If you're country or destination is not coming up, please send us an email with your shipping address and we will send you a quote. support@iaminharmony.com. Thank you and we're excited for more of our technology to touch the world!
Can I make an international order?
Please reach out to support@iaminharmony.com and ask for an international shipping quote with the following information: Name, Phone, Quantity of products you would like to purchase, and shipping address.
I need help troubleshooting my inHarmony product.
We are here to help! Please reach out to support@iaminharmony.com and send a video/photos of the issues you’re experiencing. We will make sure to help you ASAP.
My inHarmony device isn't turning on. What should I do?
Please check the power cable connection and make sure the device is properly plugged in. If the issue persists, try using a different power outlet. If you're still experiencing issues, please email support@iaminharmony.com with a video or photos so we can assist you further.
How do I update my inHarmony product software?
Software updates are automatically pushed to the inHarmony Music Meditations App. For firmware updates on inHarmony devices, please visit our "Support" section or contact our team for guidance.
Do you offer any discounts?
We work on offering the best prices all year long. You can subscribe to our newsletter at the bottom of our website to receive a discount code on your welcome purchase.
Do you give discounts for veterans?
We do offer personalized veterans' discounts. Please email support@iaminharmony.com to ask for yours.
Can I use the Sound Lounge for professional therapy sessions?
Absolutely! Many practitioners use the Sound Lounge for vibroacoustic therapy, meditation, relaxation, and wellness treatments.
What is the difference between the Massage Table and Practitioner 2?
The inHarmony Massage Table is a full-size therapy table designed for integration into bodywork, massage therapy, and chiropractic sessions. The Practitioner 2 is a more portable option, great for professionals who need a lightweight and versatile solution.
What kind of headphones can I use with the inHarmony relaxation furniture?
Any headphones with a 3.5mm connection.
Can I connect multiple inHarmony products together?
Yes, they can be daisy-chained together.
What can I listen to through the inHarmony relaxation furniture?
You can listen to anything you want through the inHarmony relaxation furniture. It has ability to connect to any app through the device you are using.
How does vibroacoustic therapy work?
Vibroacoustic therapy uses sound waves and vibrations to create a deeply relaxing experience. Our technology integrates low-frequency sound with tactile transducers to enhance relaxation and well-being.
Can I use my own music with inHarmony products?
Absolutely! While we recommend using our curated inHarmony Music Meditations for the best experience, you can play any music or sounds you prefer.
How do I clean my inHarmony product?
We recommend using a gentle, non-abrasive cleaner with a soft cloth to wipe down your product. Avoid using harsh chemicals or excessive moisture.
How long does shipping take?
Shipping times vary based on location. We process orders as quickly as possible, and you’ll receive tracking information once your order ships. For international orders, please contact support@iaminharmony.com for a shipping quote.
Can kids use inHarmony products?
Yes! inHarmony products are safe for children and can be a great tool for relaxation, focus, and overall well-being. The gentle vibrations and soothing sounds can help kids unwind, reduce stress, and even improve sleep. However, we recommend adult supervision, especially for younger children, to ensure they use the technology safely and comfortably. If you have any medical concerns, please consult your child's healthcare provider before use.
